Support Desk
We have a knowledgebase with help articles, our friendly staff is here to help you or you can submit a support ticket for further assistance.
Search Knowledgebase
Here we have gathered all of the documentation for our software with how-to’s and troubleshooting.
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Submit a ticket here.
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Frequently Asked Questions
Here are some of our most asked questions.
Will House of Calls work on my cell phone?
Yes! Not only will House of Calls work with your cell phone, but it will integrate seamlessly with your existing phone system as well.
How will I know if I'm receiving a call from here?
Your caller ID will show the potential customer’s number but they won’t be connected until you press a button on your phone. In that time, you will know it is a call because our AI Robot will begin whispering the customer’s information to you over the phone line.
What if we get a Spam or Robo Call?
We have a blacklist feature that allows you to block any number, whether they have called you before or not!
How quickly does the call connect to my phone?
Typically a call will generate within five seconds of the form’s submission using our Form to Call software.
Then there is some time when you are hearing the information from our AI system.
On average, about 30 seconds in total goes by from form submission until our AI is actually calling the client for you.
What happens if I don't answer the call?
That’s okay – you will receive an email notification from us with their phone number. You also (already) receive an email confirmation from your website as you have before with their info. We also have a voicemail system available if you want to utilize that for missed calls.